use-cases/feedback-synthesis.md +81 −0 added
1---
2name: Turn feedback into actions
3tagline: Synthesize feedback from multiple sources into a reviewable artifact.
4summary: Connect Codex to multiple data sources such as Slack, GitHub, Linear,
5 or Google Drive to group feedback into a reviewable Google Sheet, Google Doc,
6 Slack update, or recurring feedback check.
7skills:
8 - token: slack
9 url: https://github.com/openai/plugins/tree/main/plugins/slack
10 description: Read approved feedback channels or thread links.
11 - token: github
12 url: https://github.com/openai/plugins/tree/main/plugins/github
13 description: Read issues, PR comments, and discussion threads.
14 - token: linear
15 url: https://github.com/openai/plugins/tree/main/plugins/linear
16 description: Read bug or feature queues.
17 - token: google-drive
18 url: https://github.com/openai/plugins/tree/main/plugins/google-drive
19 description: Read feedback docs, exports, and folders, then create a Google Doc
20 or Sheet.
21 - token: google-sheets
22 url: /codex/plugins
23 description: Create a feedback sheet the team can sort, comment on, and update.
24bestFor:
25 - Analyzing feedback from Slack channels, issue threads, survey exports,
26 support-ticket CSVs, or research notes.
27 - Teams that need to turn feedback into actionable insights.
28starterPrompt:
29 title: Create the First Version
30 body: >-
31 Can you synthesize the beta feedback on [feature or product area] into a
32 @google-sheets review sheet?
33
34
35 Use these sources:
36
37 - @slack [feedback channel or thread links]
38
39 - @github [issue search or issue links]
40
41 - @google-drive [survey export, notes doc, or Drive folder]
42
43
44 In the sheet, group repeated feedback, include source links or IDs, mark
45 confidence, and call out which items need product or engineering follow-up.
46
47
48 Keep names and private quotes out of the visible summary unless I approve
49 them. Do not post, send, create issues, or assign owners.
50 suggestedEffort: low
51relatedLinks:
52 - label: Codex plugins
53 url: /codex/plugins
54 - label: Codex automations
55 url: /codex/app/automations
56 - label: Agent skills
57 url: /codex/skills
58---
59
60When feedback is spread across a Slack channel, a survey export, and a few issue threads, Codex can pull it together into a Google Sheet or Doc that the team can review.
61
62## Create the first version
63
64
65
661. Give Codex the feedback sources and one sentence of context.
672. Ask for a Google Sheet or Doc with themes, evidence links, questions, and follow-ups.
683. Use the same thread to turn the reviewed sheet into a Slack update or issue draft.
694. Pin the thread and add an automation if the feedback source keeps changing.
70
71
72
73Use the starter prompt on this page for the first pass. The sources can be plugin links, attached files, or files in Google Drive.
74
75## Turn the sheet into the next draft
76
77Once the sheet exists, use the same thread to make it useful for the next person. Ask Codex to add a column, split a theme, draft a Slack update, or turn a reviewed theme into an issue draft.
78
79## Keep a feedback channel current
80
81For a Slack channel or issue queue that keeps getting new reports, pin the thread and ask Codex to check it on a schedule.