use-cases/feedback-synthesis.md Codex Docs, 2026-04-22 18:29 UTC → 2026-05-07 20:02 UTC

1# Turn feedback into actions | Codex use cases1---

2 2name: Turn feedback into actions

3Codex use cases3tagline: Synthesize feedback from multiple sources into a reviewable artifact.

4 4summary: Connect Codex to multiple data sources such as Slack, GitHub, Linear,

5![](/assets/OpenAI-black-wordmark.svg)5 or Google Drive to group feedback into a reviewable Google Sheet, Google Doc,

6 6 Slack update, or recurring feedback check.

7![Codex](/assets/OAI_Codex-Lockup_Fallback_Black.svg)7skills:

8 8 - token: slack

9Codex use case9 url: https://github.com/openai/plugins/tree/main/plugins/slack

10 10 description: Read approved feedback channels or thread links.

11# Turn feedback into actions11 - token: github

12 12 url: https://github.com/openai/plugins/tree/main/plugins/github

13Synthesize feedback from multiple sources into a reviewable artifact.13 description: Read issues, PR comments, and discussion threads.

14 14 - token: linear

15Difficulty **Easy**15 url: https://github.com/openai/plugins/tree/main/plugins/linear

16 16 description: Read bug or feature queues.

17Time horizon **30m**17 - token: google-drive

18 18 url: https://github.com/openai/plugins/tree/main/plugins/google-drive

19Connect Codex to multiple data sources such as Slack, GitHub, Linear, or Google Drive to group feedback into a reviewable Google Sheet, Google Doc, Slack update, or recurring feedback check.19 description: Read feedback docs, exports, and folders, then create a Google Doc

20 20 or Sheet.

21## Best for21 - token: google-sheets

22 22 url: /codex/plugins

23- Analyzing feedback from Slack channels, issue threads, survey exports, support-ticket CSVs, or research notes.23 description: Create a feedback sheet the team can sort, comment on, and update.

24 - Teams that need to turn feedback into actionable insights.24bestFor:

25 25 - Analyzing feedback from Slack channels, issue threads, survey exports,

26# Contents26 support-ticket CSVs, or research notes.

27 

28[← All use cases](https://developers.openai.com/codex/use-cases)

29 

30Copy page [Export as PDF](https://developers.openai.com/codex/use-cases/feedback-synthesis/?export=pdf)

31 

32Connect Codex to multiple data sources such as Slack, GitHub, Linear, or Google Drive to group feedback into a reviewable Google Sheet, Google Doc, Slack update, or recurring feedback check.

33 

34Easy

35 

3630m

37 

38Related links

39 

40[Codex plugins](https://developers.openai.com/codex/plugins) [Codex automations](https://developers.openai.com/codex/app/automations) [Agent skills](https://developers.openai.com/codex/skills)

41 

42## Best for

43 

44- Analyzing feedback from Slack channels, issue threads, survey exports, support-ticket CSVs, or research notes.

45 - Teams that need to turn feedback into actionable insights.27 - Teams that need to turn feedback into actionable insights.

28starterPrompt:

29 title: Create the First Version

30 body: >-

31 Can you synthesize the beta feedback on [feature or product area] into a

32 @google-sheets review sheet?

46 33 

47## Skills & Plugins

48 

49- [Slack](https://github.com/openai/plugins/tree/main/plugins/slack)

50 

51 Read approved feedback channels or thread links.

52- [GitHub](https://github.com/openai/plugins/tree/main/plugins/github)

53 

54 Read issues, PR comments, and discussion threads.

55- [Linear](https://github.com/openai/plugins/tree/main/plugins/linear)

56 34 

57 Read bug or feature queues.35 Use these sources:

58- [Google Drive](https://github.com/openai/plugins/tree/main/plugins/google-drive)

59 36 

60 Read feedback docs, exports, and folders, then create a Google Doc or Sheet.37 - @slack [feedback channel or thread links]

61- [Google Sheets](https://developers.openai.com/codex/plugins)

62 38 

63 Create a feedback sheet the team can sort, comment on, and update.39 - @github [issue search or issue links]

64 40 

65| Skill | Why use it |41 - @google-drive [survey export, notes doc, or Drive folder]

66| --- | --- |

67| [Slack](https://github.com/openai/plugins/tree/main/plugins/slack) | Read approved feedback channels or thread links. |

68| [GitHub](https://github.com/openai/plugins/tree/main/plugins/github) | Read issues, PR comments, and discussion threads. |

69| [Linear](https://github.com/openai/plugins/tree/main/plugins/linear) | Read bug or feature queues. |

70| [Google Drive](https://github.com/openai/plugins/tree/main/plugins/google-drive) | Read feedback docs, exports, and folders, then create a Google Doc or Sheet. |

71| [Google Sheets](https://developers.openai.com/codex/plugins) | Create a feedback sheet the team can sort, comment on, and update. |

72 42 

73## Starter prompt

74 43 

75Can you synthesize the beta feedback on [feature or product area] into a @google-sheets review sheet?44 In the sheet, group repeated feedback, include source links or IDs, mark

76 Use these sources:45 confidence, and call out which items need product or engineering follow-up.

77 - @slack [feedback channel or thread links]

78 - @github [issue search or issue links]

79 - @google-drive [survey export, notes doc, or Drive folder]

80In the sheet, group repeated feedback, include source links or IDs, mark confidence, and call out which items need product or engineering follow-up.

81Keep names and private quotes out of the visible summary unless I approve them. Do not post, send, create issues, or assign owners.

82 46 

83[Open in the Codex app](codex://new?prompt=Can+you+synthesize+the+beta+feedback+on+%5Bfeature+or+product+area%5D+into+a+%40google-sheets+review+sheet%3F%0A%0AUse+these+sources%3A%0A-+%40slack+%5Bfeedback+channel+or+thread+links%5D%0A-+%40github+%5Bissue+search+or+issue+links%5D%0A-+%40google-drive+%5Bsurvey+export%2C+notes+doc%2C+or+Drive+folder%5D%0A%0AIn+the+sheet%2C+group+repeated+feedback%2C+include+source+links+or+IDs%2C+mark+confidence%2C+and+call+out+which+items+need+product+or+engineering+follow-up.%0A%0AKeep+names+and+private+quotes+out+of+the+visible+summary+unless+I+approve+them.+Do+not+post%2C+send%2C+create+issues%2C+or+assign+owners. "Open in the Codex app")

84 47 

85Can you synthesize the beta feedback on [feature or product area] into a @google-sheets review sheet?48 Keep names and private quotes out of the visible summary unless I approve

86 Use these sources:49 them. Do not post, send, create issues, or assign owners.

87 - @slack [feedback channel or thread links]50 suggestedEffort: low

88 - @github [issue search or issue links]51relatedLinks:

89 - @google-drive [survey export, notes doc, or Drive folder]52 - label: Codex plugins

90In the sheet, group repeated feedback, include source links or IDs, mark confidence, and call out which items need product or engineering follow-up.53 url: /codex/plugins

91Keep names and private quotes out of the visible summary unless I approve them. Do not post, send, create issues, or assign owners.54 - label: Codex automations

55 url: /codex/app/automations

56 - label: Agent skills

57 url: /codex/skills

58---

92 59 

93When feedback is spread across a Slack channel, a survey export, and a few issue threads, Codex can pull it together into a Google Sheet or Doc that the team can review.60When feedback is spread across a Slack channel, a survey export, and a few issue threads, Codex can pull it together into a Google Sheet or Doc that the team can review.

94 61 

95[

96Your browser does not support the video tag.

97](https://cdn.openai.com/codex/docs/developers-website/use-cases/feedback-synthesis-into-gsheets.mp4)

98 

99## Create the first version62## Create the first version

100 63 

64 

65 

1011. Give Codex the feedback sources and one sentence of context.661. Give Codex the feedback sources and one sentence of context.

1022. Ask for a Google Sheet or Doc with themes, evidence links, questions, and follow-ups.672. Ask for a Google Sheet or Doc with themes, evidence links, questions, and follow-ups.

1033. Use the same thread to turn the reviewed sheet into a Slack update or issue draft.683. Use the same thread to turn the reviewed sheet into a Slack update or issue draft.

109 76 

110Once the sheet exists, use the same thread to make it useful for the next person. Ask Codex to add a column, split a theme, draft a Slack update, or turn a reviewed theme into an issue draft.77Once the sheet exists, use the same thread to make it useful for the next person. Ask Codex to add a column, split a theme, draft a Slack update, or turn a reviewed theme into an issue draft.

111 78 

112Using the reviewed feedback sheet, draft a short Slack update.

113Audience: [team or channel]

114Include:

115- what changed

116- the top feedback themes

117- link to the sheet

118- the decision or follow-up needed

119Draft only. Do not post it.

120 

121## Keep a feedback channel current79## Keep a feedback channel current

122 80 

123For a Slack channel or issue queue that keeps getting new reports, pin the thread and ask Codex to check it on a schedule.81For a Slack channel or issue queue that keeps getting new reports, pin the thread and ask Codex to check it on a schedule.

124 

125Check this feedback source every [weekday morning / Monday / release day].

126Source: [Slack channel, GitHub search, Linear view, or Google Drive folder]

127Use this reviewed Sheet or Doc as the running summary: [link]

128Only update me when there is a new theme, stronger evidence for an existing theme, or a source you cannot read. Keep the Sheet or Doc current. Do not post, send, create issues, or assign owners.

129 

130## Related use cases

131 

132[![](/images/codex/codex-wallpaper-2.webp)

133 

134### Coordinate new-hire onboarding

135 

136Use Codex to gather approved new-hire context, stage tracker updates, draft team-by-team...

137 

138Integrations Data](https://developers.openai.com/codex/use-cases/new-hire-onboarding)[![](/images/codex/codex-wallpaper-1.webp)

139 

140### Query tabular data

141 

142Use Codex with a CSV, spreadsheet, dashboard export, Google Sheet, or local data file to...

143 

144Data Knowledge Work](https://developers.openai.com/codex/use-cases/analyze-data-export)[![](/images/codex/codex-wallpaper-3.webp)

145 

146### Clean and prepare messy data

147 

148Drag in or mention a messy CSV or spreadsheet, describe the problems you see, and ask Codex...

149 

150Data Knowledge Work](https://developers.openai.com/codex/use-cases/clean-messy-data)