1# Turn feedback into actions | Codex use cases1---
2name: Turn feedback into actions
3tagline: Synthesize feedback from multiple sources into a reviewable artifact.
4summary: Connect ChatGPT to multiple data sources such as Slack, GitHub, Linear,
5 or Google Drive to group feedback into a reviewable Google Sheet, Google Doc,
6 Slack update, or recurring feedback check.
7skills:
8 - token: slack
9 url: https://github.com/openai/plugins/tree/main/plugins/slack
10 description: Read approved feedback channels or thread links.
11 - token: github
12 url: https://github.com/openai/plugins/tree/main/plugins/github
13 description: Read issues, PR comments, and discussion threads.
14 - token: linear
15 url: https://github.com/openai/plugins/tree/main/plugins/linear
16 description: Read bug or feature queues.
17 - token: google-drive
18 url: https://github.com/openai/plugins/tree/main/plugins/google-drive
19 description: Read feedback docs, exports, and folders, then create a Google Doc
20 or Sheet.
21 - token: google-sheets
22 url: /codex/plugins
23 description: Create a feedback sheet the team can sort, comment on, and update.
24bestFor:
25 - Analyzing feedback from Slack channels, issue threads, survey exports,
26 support-ticket CSVs, or research notes.
27 - Teams that need to turn feedback into actionable insights.
28starterPrompt:
29 title: Create the First Version
30 body: >-
31 Can you synthesize the beta feedback on [feature or product area] into a
32 @google-sheets review sheet?
33
34
35 Use these sources:
36
37 - @slack [feedback channel or thread links]
38
39 - @github [issue search or issue links]
40
41 - @google-drive [survey export, notes doc, or Drive folder]
42
43
44 In the sheet, group repeated feedback, include source links or IDs, mark
45 confidence, and call out which items need product or engineering follow-up.
46
47
48 Keep names and private quotes out of the visible summary unless I approve
49 them. Do not post, send, create issues, or assign owners.
50 suggestedEffort: low
51relatedLinks:
52 - label: Plugins
53 url: /codex/plugins
54 - label: Scheduled tasks
55 url: /codex/automations
56 - label: Agent skills
57 url: /codex/build-skills
58---
59
60When feedback is spread across a Slack channel, a survey export, and a few issue threads, ChatGPT can pull it together into a Google Sheet or Doc that the team can review.
2 61
3Codex use cases62## Create the first version
4
5
6
7
8
9Codex use case
10
11# Turn feedback into actions
12
13Synthesize feedback from multiple sources into a reviewable artifact.
14
15Difficulty **Easy**
16
17Time horizon **30m**
18
19Connect Codex to multiple data sources such as Slack, GitHub, Linear, or Google Drive to group feedback into a reviewable Google Sheet, Google Doc, Slack update, or recurring feedback check.
20
21## Best for
22
23- Analyzing feedback from Slack channels, issue threads, survey exports, support-ticket CSVs, or research notes.
24- Teams that need to turn feedback into actionable insights.
25
26# Contents
27
28[← All use cases](https://developers.openai.com/codex/use-cases)
29
30Copy page [Export as PDF](https://developers.openai.com/codex/use-cases/feedback-synthesis/?export=pdf)
31
32Connect Codex to multiple data sources such as Slack, GitHub, Linear, or Google Drive to group feedback into a reviewable Google Sheet, Google Doc, Slack update, or recurring feedback check.
33
34Easy
35
3630m
37
38Related links
39
40[Codex plugins](https://developers.openai.com/codex/plugins) [Codex automations](https://developers.openai.com/codex/app/automations) [Agent skills](https://developers.openai.com/codex/skills)
41
42## Best for
43
44- Analyzing feedback from Slack channels, issue threads, survey exports, support-ticket CSVs, or research notes.
45- Teams that need to turn feedback into actionable insights.
46
47## Skills & Plugins
48
49- [Slack](https://github.com/openai/plugins/tree/main/plugins/slack)
50
51 Read approved feedback channels or thread links.
52- [GitHub](https://github.com/openai/plugins/tree/main/plugins/github)
53
54 Read issues, PR comments, and discussion threads.
55- [Linear](https://github.com/openai/plugins/tree/main/plugins/linear)
56
57 Read bug or feature queues.
58- [Google Drive](https://github.com/openai/plugins/tree/main/plugins/google-drive)
59
60 Read feedback docs, exports, and folders, then create a Google Doc or Sheet.
61- [Google Sheets](https://developers.openai.com/codex/plugins)
62
63 Create a feedback sheet the team can sort, comment on, and update.
64
65| Skill | Why use it |
66| --- | --- |
67| [Slack](https://github.com/openai/plugins/tree/main/plugins/slack) | Read approved feedback channels or thread links. |
68| [GitHub](https://github.com/openai/plugins/tree/main/plugins/github) | Read issues, PR comments, and discussion threads. |
69| [Linear](https://github.com/openai/plugins/tree/main/plugins/linear) | Read bug or feature queues. |
70| [Google Drive](https://github.com/openai/plugins/tree/main/plugins/google-drive) | Read feedback docs, exports, and folders, then create a Google Doc or Sheet. |
71| [Google Sheets](https://developers.openai.com/codex/plugins) | Create a feedback sheet the team can sort, comment on, and update. |
72
73## Starter prompt
74
75Can you synthesize the beta feedback on [feature or product area] into a @google-sheets review sheet?
76Use these sources:
77- @slack [feedback channel or thread links]
78- @github [issue search or issue links]
79- @google-drive [survey export, notes doc, or Drive folder]
80In the sheet, group repeated feedback, include source links or IDs, mark confidence, and call out which items need product or engineering follow-up.
81Keep names and private quotes out of the visible summary unless I approve them. Do not post, send, create issues, or assign owners.
82
83Open in the Codex app
84 63
85Can you synthesize the beta feedback on [feature or product area] into a @google-sheets review sheet?
86Use these sources:
87- @slack [feedback channel or thread links]
88- @github [issue search or issue links]
89- @google-drive [survey export, notes doc, or Drive folder]
90In the sheet, group repeated feedback, include source links or IDs, mark confidence, and call out which items need product or engineering follow-up.
91Keep names and private quotes out of the visible summary unless I approve them. Do not post, send, create issues, or assign owners.
92 64
93When feedback is spread across a Slack channel, a survey export, and a few issue threads, Codex can pull it together into a Google Sheet or Doc that the team can review.
94 65
95[661. Give ChatGPT the feedback sources and one sentence of context.
96Your browser does not support the video tag.672. Ask for a Google Sheet or Doc with themes, evidence links, questions, and follow-ups.
97](https://cdn.openai.com/codex/docs/developers-website/use-cases/feedback-synthesis-into-gsheets.mp4)683. Use the same task to turn the reviewed sheet into a Slack update or issue draft.
694. Pin the task and schedule work from it if the feedback source keeps changing.
98 70
99## Create the first version
100 71
1011. Give Codex the feedback sources and one sentence of context.
1022. Ask for a Google Sheet or Doc with themes, evidence links, questions, and follow-ups.
1033. Use the same thread to turn the reviewed sheet into a Slack update or issue draft.
1044. Pin the thread and add an automation if the feedback source keeps changing.
105 72
106Use the starter prompt on this page for the first pass. The sources can be plugin links, attached files, or files in Google Drive.73Use the starter prompt on this page for the first pass. The sources can be plugin links, attached files, or files in Google Drive.
107 74
108## Turn the sheet into the next draft75## Turn the sheet into the next draft
109 76
110Once the sheet exists, use the same thread to make it useful for the next person. Ask Codex to add a column, split a theme, draft a Slack update, or turn a reviewed theme into an issue draft.77Once the sheet exists, use the same task to make it useful for the next person. Ask ChatGPT to add a column, split a theme, draft a Slack update, or turn a reviewed theme into an issue draft.
111
112Using the reviewed feedback sheet, draft a short Slack update.
113Audience: [team or channel]
114Include:
115- what changed
116- the top feedback themes
117- link to the sheet
118- the decision or follow-up needed
119Draft only. Do not post it.
120 78
121## Keep a feedback channel current79## Keep a feedback channel current
122 80
123For a Slack channel or issue queue that keeps getting new reports, pin the thread and ask Codex to check it on a schedule.81For a Slack channel or issue queue that keeps getting new reports, pin the task and ask ChatGPT to check it on a schedule.
124
125Check this feedback source every [weekday morning / Monday / release day].
126Source: [Slack channel, GitHub search, Linear view, or Google Drive folder]
127Use this reviewed Sheet or Doc as the running summary: [link]
128Only update me when there is a new theme, stronger evidence for an existing theme, or a source you cannot read. Keep the Sheet or Doc current. Do not post, send, create issues, or assign owners.
129
130## Related use cases
131
132[
133
134### Query tabular data
135
136Use Codex with a CSV, spreadsheet, dashboard export, Google Sheet, or local data file to...
137
138Data Knowledge Work](https://developers.openai.com/codex/use-cases/analyze-data-export)[
139
140### Clean and prepare messy data
141
142Drag in or mention a messy CSV or spreadsheet, describe the problems you see, and ask Codex...
143
144Data Knowledge Work](https://developers.openai.com/codex/use-cases/clean-messy-data)[
145
146### Generate slide decks
147
148Use Codex to update existing presentations or build new decks by editing slides directly...
149
150Data Integrations](https://developers.openai.com/codex/use-cases/generate-slide-decks)
151